Unarmed Security Officer - Glassboro, NJ

Position Title

Security Officer

Glassboro, NJ

As a Security Officer for luxury off‑campus apartments catering to college students, you will play a crucial role in maintaining a safe and secure environment for residents and visitors. Your responsibilities will encompass various tasks ranging from patrolling the premises to addressing security concerns and assisting residents as needed.

• Conduct regular patrols across the property, monitoring all nine buildings to ensure the safety and security of residents and facilities
• Be vigilant for any suspicious activities, unauthorized individuals, or potential security breaches
• Utilize surveillance equipment to monitor activities within common areas and sensitive locations
• Respond promptly to any security alerts or incidents captured on CCTV
• Compile detailed shift reports outlining any incidents, observations, or security‑related issues encountered during patrols or through CCTV monitoring
• Communicate effectively with management regarding security concerns, providing timely updates and recommendations for improvement
• Take precise and accurate messages for incoming phone calls, ensuring all relevant information is documented and relayed promptly to the appropriate recipients
• Serve as a point of contact for emergency services personnel, providing assistance and coordinating responses during critical situations
• Assist students and tenants who may be locked out of their apartments, ensuring timely access while verifying their identity and residency
• Respond to and resolve noise disturbances and smoking violations in accordance with property policies and local regulations
• Handle complaints from residents professionally and diplomatically, seeking peaceful resolutions whenever possible

• NJ SORA License
• Prior experience in security or related field preferred
• Strong communication skills, both verbal and written
• Ability to remain calm and composed under pressure
• Customer service mindset with a focus on assisting residents and visitors courteously and efficiently