Part time Lodge Manager

Churchill Estates Management are recruiting for an exceptional Lodge Manager for one of our existing developments in Glastonbury, Somerset. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.

• Salary: £19,286 per annum, plus excellent benefits
• Hours:
  
  30 hours per week - Monday to Friday, 09:00 am to 16:00 pm
• Location:
  
  Cavendish Lodge, Glastonbury - BA6 9FD

• Reporting to the Area Manager, you ll be managing both the maintenance of the property and providing a first-class service to Owners.
• In this autonomous role, you ll be the trusted,  go-to  person on-site and a  friendly neighbour  for Owners.
• You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!

• This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors.
• A successful Lodge Manager is someone who loves to work  front of house  and is focused on providing a first-class customer service with excellent administration skills.
• Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you ll have an outgoing and friendly personality with a love of people.
• You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.
• Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
• To support with the organisation of events and to effectively administer the maintenance of the site, you ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.

• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Professional development and qualifications
• Thorough induction and ongoing training
• Immensely rewarding work

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. We are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.

TORCH: Trust / Openness / Respect / Communication / Honesty

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.