Office Coordinator - Primary Care

Office Coordinator - Primary Care at Hartford Health Care

Location: 676 Hebron Glastonbury (10088)

Shift: Hours 9:00am-5:30pm M-F

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Administrative

Industry: Hospitals and Health Care

• The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practice.
• Supervises the administrative and clinical staff and practice operations including scheduling, workflow, service delivery and employee performance.
• Serves as primary resource to office staff on administrative matters including patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
• Assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed, scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPAA requirements.
• Interviews candidates and makes hiring decisions in conjunction with the Office and/or Practice Manager.
• Acts as a liaison regarding daily operations and staff communication.

• Associate/bachelor’s degree and/or appropriate certification preferred.
• Relevant experience in a fast‑paced medical office highly preferred. Previous management/supervisory or leadership experience preferred.
• Strong communications skills and experience in a leading role required.
• Ability to improve quality and productivity by identifying improvement opportunities.
• Knowledge and behaviors required to meet age‑specific patient needs (e.g. Pediatrics, Adolescents, Geriatrics) preferred.

We take great care of careers. With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees— we provide a competitive benefits program designed to ensure work/life balance.