Front Desk Coordinator

Company Description EVELA Med is a modern medical aesthetics and esthetics practice in Glastonbury, Connecticut, focused on restorative beauty, skin health, and personalized care. The practice combines medical aesthetics, advanced technology, and professional esthetician services to help patients look and feel their best while maintaining a natural appearance. EVELA Med provides individualized treatment plans tailored to each patient’s goals and needs.

Services include wrinkle relaxers, dermal fillers, biostimulatory treatments, advanced laser and skin therapies, microneedling, customized facials, chemical peels, body treatments, and professional skincare solutions.

Role Description The Front Desk Coordinator is a part-time, on-site role based in Glastonbury, CT, responsible for creating a welcoming, professional experience for all patients and visitors. Day-to-day responsibilities include greeting patients, managing check-in and check-out processes, answering phone calls, responding to inquiries, and scheduling appointments. The role also includes maintaining accurate patient records, processing payments, and supporting providers with administrative tasks to ensure smooth daily operations.

The Front Desk Coordinator will work closely with the Nurse Practitioner, Esthetician and Director of Marketing, to coordinate patient flow, uphold high service standards, and support a clean, organized reception area.

Hours

• Friday 9am-6pm
• Sunday 9am-6pm
• Monday 9am-6pm

Qualifications

• Strong interpersonal skills and the ability to provide warm, professional, and inclusive patient interactions.
• Proficient phone etiquette and clear, courteous communication in person, on the phone, and via email.
• Experience with appointment scheduling, calendar management, and patient flow coordination in a medical or wellness setting preferred.
• Knowledge of receptionist duties, including greeting visitors, managing check-in/check-out, and handling inquiries.
• Administrative assistance skills, such as data entry, record keeping, payment processing, and basic office software proficiency.
• Prior front desk or customer service experience in healthcare, spa, or aesthetics environments is beneficial.
• High level of reliability, attention to detail, and ability to multitask in a fast-paced setting.
• Availability to work a consistent part-time schedule; familiarity with HIPAA or patient privacy practices is a plus.