Senior Reporting & Analytics Manager

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

Travel Insured International
, a Crum & Forster company, is hiring a Senior Reporting & Analytics Manager on our Product, Analytics and Underwriting (PUA) team.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.

Travel Insured International (TII), is seeking a hands-on Senior Reporting & Analytics Manager, to lead our growing reporting and analytics function. This individual will manage and mentor data scientists/reporting analysts while also directly producing high-impact reporting, dashboards, and insights that drive decision-making across the organization.

This leader will partner with business units—including Customer Service, Claims, Complaints & Appeals, Sales, Account Management, Marketing, Product Development, Finance, Underwriting and IT Portfolio Management—to ensure reporting outputs are accurate, timely, and actionable. This role requires a blend of strategic thinking, strong technical expertise, and the ability to dive deep into the details.

This role has 2 direct reports.

What you will do for C&F:

• Lead, coach, and develop a team of data scientists/reporting analysts, ensuring continuous growth in technical and business acumen.
• Serve as a “player-coach,” balancing people management with hands‑on data analysis and reporting production.
• Translate business requirements into effective reports, dashboards, and data models that provide clear insights. Serve as the subject matter expert and liaison between business stakeholders and technical teams. Design, build, and maintain reporting dashboards and KPIs to measure performance across multiple functions (Operations, Sales, Underwriting, Finance, Product, and Marketing).
• Support the development, governance and testing of data warehouse utilizing Microsoft Azure. Design warehouse additions that follow industry standard dimensional modeling techniques. Handle our most complex warehouse projects.
• Establish reporting standards, templates, and processes to improve consistency and quality across outputs. Including management and Reporting & Analytics backlog inventory reporting to ensure delivery turn‑around times.
• Establish communication strategy to effectively communicate with stakeholders, including leadership, providing regular updates on progress and prioritization.
• Recommend process improvements and automation opportunities to improve efficiency and scalability of reporting.
• Utilize industry best practices, techniques and standards. Continuously participate in training to maintain proficiency and stay current.

What you will bring to C&F:

• A bachelor’s degree in business, analytics, data science, finance, or related field is required. A master’s degree is preferred.
• 8 years of progressive experience in a reporting, analytics, or business intelligence role is required
• 2…