Consultative Sales Associate

Job Overview

Are you an empathetic, enthusiastic, and sales‑driven retail Salesperson seeking a meaningful opportunity for long‑term growth and success? If so, we have just the career for you. This position is far from your typical retail role, as we pride ourselves on fostering life‑long careers and want compassionate people like you to join us on our mission. Together, we can change people’s lives Two Feet at a Time!

The Good Feet Store is a specialty retail store focused on improving the quality of life of our clients by selling Arch Support systems and products tailored to our clients’ individual needs. You will receive paid training to become certified as an “Arch Support Specialist”, which will allow you to play an impactful role in assessing our clients’ needs, educating them on the benefits of proper arch support, and recommending suitable products.

• Service
• Teamwork
  · Excellence
  · Passion
  · Unwavering Integrity
• People

• A Proven Premier Product
  : A recent efficacy study performed through Mass General Hospital showed that our 3‑Step Arch Support Systems are clinically proven to significantly reduce pain in just 4 weeks, all while improving balance and stability.
• Excellent Retail Hours
  :
  Yes, you heard that right! We close at 6pm EST every day of the week.
• An Impactful Role
  : I hope you like hugs from clients:
  Have you ever seen someone walk in with a cane, and then wind up dancing in the hallway of a store? You will see this here! Make a real difference in people’s quality of life Two Feet at a Time.
• A Positive Culture of Caring
  :
  Join a supportive team of caring, empathetic people all with a common drive to help others and who value collaboration and individual growth.
• Top‑Notch Training
  :
  Initial sales training and certification as well as ongoing comprehensive training on all products, processes, and industry trends.
• Competitive Compensation
  :
  An hourly rate plus uncapped commission based on performance, which totals an average of $60k–$115k.
• Internal Growth Opportunities
  :
  With ~300 stores across the U.S., we continue to expand, and as a result, we are able to focus on offering growth opportunities within the company.
• Full Benefits Package
  :
  You take care of the clients; we’ll take care of you: PTO, sick time, 401(k) with company match, medical, dental, and vision insurance as well as employee discounts.

• Attend and graduate a two‑week, paid, Arch Support Specialist Certification Training. (annual recertification required)
• Conduct personalized assessments to understand customers’ foot support needs.
• Educate customers on the benefits of proper arch support and recommend suitable products.
• Assist customers in trying different products to ensure a perfect fit.
• Provide exceptional customer service and follow up to build lasting relationships and clients for life.
• Meet or exceed monthly sales targets.
• Regular inventory, product preparation, and light cleaning tasks.

• At least one year of previous sales experience. Commission‑based sales experience (and/or working with metrics/quotas/KPIs) is a plus!
• Strong sales and negotiation skills, with a demonstrated ability to meet or exceed sales targets.
• Positive, approachable, and empathetic – you must be passionate about wanting to help others improve their lives.
• Excellent communication, presentation, and interpersonal skills, with the ability to build quick rapport and speak professionally and with confidence.
• Customer‑centric, problem‑solving mindset, with a focus on delivering exceptional service and building long‑term customer relationships.
• Ability to multi‑task and work in a fast‑paced environment.
• Proficiency in using a POS system and other basic computer skills for processing transactions, reporting, and training.
• Must be able to work fluctuating schedules which will include days, evenings, and weekends (Open weekend avail. required).

• Must be comfortable with constant standing, walking, and kneeling.
• Ascending and descending ladders.