Collections Manager

Location: Glen Allen, VA
Employment Type: Direct Hire
Salary: $85,000-$90,000 annually
Schedule: Onsite, Monday-Friday

Our client is seeking an experienced Collections Manager to lead Collections and Cash Application operations. This role is ideal for a hands‑on leader who is passionate about developing teams, improving processes, and driving results that support overall business performance and cash flow objectives.

• Lead and develop Collections and Cash Application team members through coaching, training, and performance management.
• Drive timely collection of outstanding receivables while maintaining positive customer relationships.
• Oversee payment application, account reconciliations, and resolution of payment discrepancies.
• Research and resolve unapplied cash and other payment‑related issues.
• Monitor team performance, balance workloads, and track key operational metrics.
• Partner with internal departments to resolve customer account concerns and improve processes.
• Serve as the primary escalation point for complex collections and payment inquiries.
• Identify opportunities to increase efficiency, accuracy, and overall team performance.

• Experience in Collections, Accounts Receivable, Cash Application, and Account Reconciliation.
• Proven leadership experience with a strong focus on coaching and team development.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Bachelor's degree in accounting, Finance, Business, or a related field preferred; equivalent experience considered.
• Previous supervisory or management experience preferred.

Pay Details: $85,000.00 to $90,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.