Pro Lead — Service, Ops & Safety Champion
Listed on 2026-10-11
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Business
Change Management
The Home Depot in Glen Allen, VA is seeking an experienced Pro Experience Manager (Pro XM) to lead Pro customer service, store readiness, and operational processes. You will work with the Pro team to drive sales, loyalty, and Pro Xtra signups while ensuring a fast, accurate customer experience.
You will coach associates on policy, safety, and service standards, perform MOD responsibilities according to SOPs, and partner with Store Leaders to execute Pro strategies safely and effectively.
The Pro Experience Lead — Service, Ops & Safety Champion position in the Management & Operations, Sales field is open for applications.
Our team is growing, and we are hiring a Pro Experience Lead — Service, Ops & Safety Champion in Glen Allen, VA, United States.
This opening is for the Pro Experience Lead — Service, Ops & Safety Champion role at The Home Depot.
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