Accounts Receivable Manager

Join to apply for the Accounts Receivable Manager role at Berkley Mid-Atlantic Insurance Group (a Berkley Company).

Berkley Mid-Atlantic Group (BMAG) is a property and casualty insurance provider serving the Mid-Atlantic. We are a member of W. R. Berkley Corporation, one of the largest commercial lines property‑casualty insurance holding companies in the United States. With the resources of a large Fortune 500® corporation and the ability to operate with the closeness and flexibility of a small company, we exclusively work with select independent agents to insure the future of business.

Our culture empowers employees to question the status quo and seek innovative ways to exceed customer expectations. We practice collaboration, creativity, and teamwork with a commitment to innovation and high performance.

The company is an equal opportunity employer.

• Oversee and perform operational receivables management duties for W.R. Berkley’s Berkley Mid-Atlantic (BMG) and Berkley Southeast (BSIG) operating units’ accounts receivable and billing department.
• Billing, collecting, reviewing, depositing, and reconciling receivables and commission‑related activities.
• Provide supervisory support to direct reports, including goal setting, project management, training, and performance management.
• Respond to insured, agent, and underwriting inquiries and/or complaints in written and/or oral form.
• Review and process requests for premium refunds and commission adjustments.
• Approve payment arrangements in consultation with the team and underwriting management as needed.
• Review receivable aging and take appropriate action, including negotiation of payment terms, referral to internal and external collections, and processing liens for collections, providing management with reports of this activity.
• Monitor internal and external collections activities.
• Act as the subject‑matter expert for both Direct Billed and Agency Billed accounts.
• Review and verify customer account statements, including audits, cancellations, rescissions, and final notices in accordance with governing statutes, codes, and rules.
• Review and verify the accuracy of direct‑bill commission statements.
• Validate cash received and applied from multiple sources including desktop deposits, lockbox facility deposits, and electronic funds transfers.
• Process items returned through the financial institution system.
• Perform timely research and resolution of all discrepancies between agency account current statements and internal statements. Communicate discrepancies and differences to agencies on a regular basis and perform timely follow‑ups.
• Manage the shared workload between team members, providing direction, guidance, and support.

• High School Diploma/GED required; additional college education desired.
• Minimum of 4 years related accounts‑receivable experience, preferably within the insurance industry.
• General knowledge of accounting concepts, math, receivable/accounting systems, Excel, and Word software.

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full‑time regular employees. Sponsorship not offered for this role.