Quality Control Manager

At Cap Center, our mission is to simplify the home buying experience for our clients. We are seeking detail-oriented, results-driven individuals to join our team and guide our clients through one of life’s most meaningful milestones - home ownership.

In the Quality Control Manager role, you will leverage your expertise in mortgage underwriting and solid understanding of regulatory compliance in residential mortgage lending to ensure all closed loans meet investor eligibility requirements and that underwriting standards are applied consistently. You will maintain regulatory and policy compliance while reviewing file quality, document findings, and providing actionable feedback to support process improvements, training, and team performance.

As a key member of our team, you will make a meaningful impact by ensuring clients receive accurate, compliant mortgage solutions. Your work safeguards our clients, strengthens our processes, and drives organizational excellence. You will collaborate with a team that values innovation, teamwork, and client-first thinking. This role offers opportunities to advance your career in consumer finance while supporting your ongoing growth and professional development.

We’ve found that successful Quality Control Managers tend to:

• Have a strong grasp of residential mortgage underwriting and regulatory compliance (