Financial Credit Supervisor

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5001 - Finance Regular Full-Time Glen Allen, VA, US

2 days ago Requisition

Salary Range: $76,790.00 To $93,245.00 Annually

About Hamilton Beach

Hamilton Beach Brands is a leading designer, marketer, and distributor of innovative household and commercial appliances trusted by consumers around the world. Founded in 1910 and headquartered in Glen Allen, Virginia, we develop and market a broad portfolio of products under well-known brands including Hamilton Beach®, Weston®, Lotus®, and Hamilton Beach Professional®.

For more than a century, our products have helped simplify everyday life – from preparing meals and beverages at home to supporting food service professionals in restaurants, hotels, and commercial kitchens.

Our culture is guided by a shared set of values that shape how we work and make decisions every day:
Customer Obsession, People, Good Thinking, Ethics, Passion for Quality, Embrace Change, Teamwork, and commitment to Our Environment and Community.

At Hamilton Beach Brands, we look for people who are collaborative, curious, and motivated to make meaningful impact.

About the Role

We are seeking an experienced Financial Credit Supervisor to lead a team of credit representatives, strengthen credit and collections processes, and support accurate financial reporting. This role combines hands‑on account management with team leadership, accounting responsibilities, and process improvement.

This position will help improve cash collections, reduce customer deductions, manage credit risk, and guide the team through a new enterprise resource planning (ERP) system implementation.

This is a full-time, hybrid position based at our corporate headquarters in Glen Allen, Virginia.

Salary Range
: $76,790.00 - $93,245.00 Annually

What You’ll Do:

• Lead, coach, and develop a team of credit representatives responsible for portfolio management, deductions, and credit reviews.
• Drive system optimization, process improvements, and best practices across credit and collections operations.
• Oversee major customer accounts to support timely collections, resolve deductions, reduce penalties, and improve accounts receivable aging.
• Manage a smaller customer portfolio, including establishing credit limits, collecting past‑due balances, reconciling customer statements, and resolving deductions.
• Create and monitor action plans and performance measures that support the company’s financial goals.
• Review credit risk and make informed decisions regarding credit limits, order releases, deductions, and account exposure within established authority levels.
• Complete accounting and month-end close activities, including calculating the bad debt reserve, reviewing aging, reconciling the accounts receivable subledger to the general ledger, and preparing reserve account reconciliations.
• Ensure internal controls are completed on time, properly documented, and aligned with company requirements.
• Communicate performance updates and potential risks to senior leadership.
• Partner with Accounting, Sales, Customer Operations, Logistics, Distribution, Internal Audit, Information Technology, banking partners, auditors, and customers.
• Support special projects related to the ERP implementation, electronic transactions, audits, compliance, and operational improvements.

What We’re Looking For:

• Bachelor’s degree in Accounting or Finance, or equivalent professional experience.
• 3+ years of credit management experience.
• Strong accounting and accounts receivable knowledge, including general ledger reconciliations and bad debt reserve analysis.
• Experience managing collections and resolving deductions for distributor…