Front Desk Coordinator

Job Position:
Front Desk Coordinator

Location:

Glen Allen, Virginia
Experience

Required:

1+ Year

Employment Type:

Full-Time

Compensation Range: $33,000 - $45,000;
Dependent on Experience

Position Overview:

Physical Therapy Solutions has an immediate position for a Front Desk Coordinator. The candidate is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

Company Perks:

• Excellent benefits package, including 401k, health, dental, paid time off, and more
• Guidance and mentorship
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

Job Duties:

• Greet and check in patients for scheduled appointments
• Answer calls from patients and providers
• Electronically schedule new and returning patients
• Conduct data entry into the EMR system
• Verify current personal and financial information
• Obtain and verify insurance benefits
• Collect copayments at time of service
• Perform end of day administrative tasks
• Fax, file, and scan documents into the patient’s EHR
• Perform any other duties assigned

Job Requirements:

• Must have 1+ years of previous knowledge in a front medical office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude with a lot of energy
• Flexible with your hours
• Great time management and organizational skills
• Must be reliable
• Authorized to work in the United States

About Physical Therapy Solutions:

Physical Therapy Solutions is a group of three outpatient physical therapy clinics located in Glen Allen, Mechanicsville, and Downtown Richmond, Virginia. We pride ourselves in the following:

Owned and operated by a physical therapist, Physical Therapy Solutions will combine human effort with the best technology to ensure our patients the best results in the shortest time possible.

Communications
Simply stated, the best-laid plans, void of effective communication, will fail. Physical therapy is a unique, dynamic process in which a significant factor in success is helping our patients help themselves.

Customer Service
Just because it's medical doesn't mean customer service doesn't matter. We may not solve the insurance maze, but we will actively guide our patients to understand what we provide fully.