Hotel NIGHT AUDITOR

Company:
Shamin Hotels

Location:

Glen Allen, VA 23059

Position Type:
Full Time

Salary Range: $17.00 - $18.00 Hourly

Travel Percentage:
None

Job Shift: Night Audit: 11 pm - 7 am

Job Category:
Hospitality - Hotel

Department:
Operations

Reports To:

Front Office Manager, Assistant General Manager, General Manager

Supervision: none

Pay Structure:
Paid Bi-weekly

Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities.

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs and attributes all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and reset days business.
• Acts as a Guest Service representative during the night time hours.
• Acts as the manager on duty during the night time hours.
• Attends and actively participates in all front office meetings.
• Participates in all training and cross training programs.
• Acts as PBX operator during the audit shift.
• Assists breakfast attendants by setting up breakfast areas as needed.
• Performs other related duties as required.
• Takes the initiative to greet guests in a friendly and warm manner.
• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.

• Team Up:
  Be Golden, Collaborate and Help Others Succeed.
• Own It:
  Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve:
  Be Positive, Care Deeply and Create Memories.

• High school diploma, GED certification or equivalent experience preferred.
• Bachelor’s Degree, and/or equivalent experience in a hotel or related field preferred.
• Must have basic Reading, Writing, and Math skills.
• 1-2 years of hotel front desk or night auditor experience preferred
• Customer Service Skills required.
• Financial management skills required.
• Brand systems knowledge preferred

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality?

Shamin Hotels invites you to join our team!

Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do.

We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

• health
• dental
• vision
• accident and short and long term disability insurance
• pet insurance
• gym membership discounts
• Paid time off
• Paid holidays
• Shamin Perk discounts on tickets
• rental cars and attractions
• footwear discounts
• 401K plan with company match
• employee discounts at our branded hotels

With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

We're proud of our track record of promoting from within.

At Shamin Hotels, we're committed to nurturing talent and providing…