Hotel NIGHT AUDITOR

Night Auditor

Shamin Hotels

• Department:
  Operations
• Reports To:
  
  Front Office Manager, Assistant General Manager, General Manager
• Supervision: none
• Pay Structure:
  Paid Bi-weekly

Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities.

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs and attributes all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and reset days business.
• Acts as a Guest Service representative during the night time hours.
• Acts as the manager on duty during the night time hours.
• Attends and actively participates in all front office meetings.
• Participates in all training and cross training programs.
• Acts as PBX operator during the audit shift.
• Assists breakfast attendants by setting up breakfast areas as needed.
• Performs Other Related Duties As Required.
• Takes the initiative to greet guests in a friendly and warm manner.
• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.

• Team Up:
  Be Golden, Collaborate and Help Others Succeed.
• Own It:
  Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve:
  Be Positive, Care Deeply and Create Memories.