Service Support Engineer

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation for you, your team, and the world. As a global market‑leader, we’ll give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB, you’ll never run alone.

Service Manager

Onsite, Hybrid, Remote.

• Providing technical service support for the ABB Power Conditioning (PCS) products as an essential part of the global service support.
• Working in a team to resolve various technical issues.
• Collaborating with ABB local units in the Americas and throughout the world, facilitating customers' problem resolution including any warranty and lifecycle issues.
• Collaborating with Agile Teams to provide efficient support and improve the products.
• Developing and delivering training materials to enhance technical knowledge across the service teams.
• Participating in field activities, including key installations, commissioning, and troubleshooting on‑site as requested.
• Visiting customer locations to gain hands‑on experience and contribute to customer relationships.
• Sharing best practices and lessons learned for continuous improvement within the team.

• Bachelor’s degree in Engineering (Electrical or Electronics preferred).
• At least 8 years of experience in technical service, field support of power conditioning equipment, Uninterruptible Power Supply (UPS) systems, and/or AC drives.
• Strong understanding of power electronics, UPS equipment, and knowledge of three‑phase power systems highly preferred.
• Experience in troubleshooting and commissioning of electrical systems.
• Availability to travel up to 30%, domestically and internationally.
• Ability to support global customers in multiple time zones.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

You will join a dynamic, international, collaborative and high‑performing team with clear tasks, where you will be able to thrive.

We want you to bring your full self to work—with your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affidavit Action employer for protected Veterans and Individuals with Disabilities. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit EEO Rights Link.

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• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options:
  Core and Core Plus.
• Vision benefit.
• Company‑paid life insurance (2X base pay).
• Company‑paid AD&D (1X base pay).
• Voluntary life and AD&D—100% employee paid up to maximums.
• Short‑term disability—up to 26 weeks, company paid.
• Long‑term disability—60% of pay, company paid. Ability to "buy‑up" to 66 ⅔ % of pay.
• Supplemental benefits—100% employee paid (accident insurance, hospital indemnity, critical illness, pet insurance).
• Parental leave—up to 6 weeks.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.
• Employee discount program.

• 401(k) Savings Plan with company contributions.
• Employee Stock…