Sr. Desktop Support Technician Job Glen Allen area,Virginia USA,IT/Tech

Reports To

Desktop Support Lead

Primary Function

As a Support Team member, provide support for desktop software and hardware issues, wireless devices and telephones for corporate offices, Residential and Commercial property offices

Education

Four-year degree preferred or equivalent three years experience

Qualifications

Office 365
Windows 11
Remote Access Teams
Wireless Devices
Adobe Cloud
One Drive
Share Point

Essential Functions

Associates Desktop Applications, Printing and Scanning Issues

Assist other Support staff in troubleshooting difficult hardware and software issues

Provide remote one-on-one desktop application training with end users

Provide First/Second Tier Support for cloud-based application access including APTO, Banking sites, Co-Star, One Drive and Share Point

Provide First/Second Tier Support for 5 corporate offices

Provide First Level/Second Support for residential and commercial property office associates and local area networks.

Establish new users and change passwords

Perform routine maintenance on PC's

Associates Smart Phones, iPads and other wireless and wired devices

Troubleshoot and replace corporate desksets

Troubleshoot 365 accounts on wireless devices

Responsible for 90% of PC Builds

Purchasing Agent I:
Purchases equipment for Residential Properties, backup for corporate purchases

Train End users on One Drive, SharePoint and Teams

Technology Department Projects:
Assist company-wide for Technology Implementation projects

Assist company-wide for other Technology projects including server room gear, office renovation and relocation.

#J-18808-Ljbffr

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction


Increase/decrease your Search Radius (miles)



Job Posting Language