Floating Community Manager

Join to apply for the Floating Community Manager role at Cushman & Wakefield | Thalhimer
. This opportunity focuses on overseeing daily operations for multifamily properties in the vibrant Richmond area, enhancing resident experience, and driving growth.

Looking for a driven, passionate individual with property management experience to manage operations and contribute to our multifamily portfolio.

At Thalhimer, we celebrate hard work and prioritize your success. As part of our team, you will play a pivotal role in enhancing the resident experience, managing operations, and growing our multifamily properties.

The ideal candidate is enthusiastic, team-oriented, with strong leadership, detail-oriented, and customer service skills.

• A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.
• Strong multitasking and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Flexible, dependable, and eager to contribute in a dynamic work environment.
• A customer-centric mindset with the ability to relate to people and provide excellent service.

• Managing leasing, marketing, and maintenance activities.
• Overseeing the turnover and punch-list process with contractors.
• Preparing weekly and monthly financial reports.
• Providing high-level customer service, ensuring all resident needs are met promptly.
• Leading marketing efforts, including online advertising, print media, and community outreach.
• Responding to rental inquiries and tracking prospects with regular reports to the corporate office.
• Managing both accounts payable and accounts receivable.
• Ensuring leases are executed per corporate policy and VRLTA regulations.
• Managing the maintenance staff and ensuring timely completion of work orders, unit inspections, and preparation of units for occupancy.
• Overseeing property expenditures to stay within budget.
• Implementing and managing renewal programs to maintain tenant satisfaction.
• Organizing and maintaining tenant files, keeping them neat and up-to-date.
• Ensuring clear communication with tenants and maintaining a strong community presence.
• Regularly inspecting the property and walking the community to maintain its appeal.
• Planning and hosting resident events to foster a sense of community.
• Conducting market surveys and making recommendations for rent adjustments or concessions as needed.

If you are proactive, passionate about property management, and committed to delivering outstanding service, you'll thrive in this role. Your ability to manage multiple priorities, engage with residents, and elevate the community experience will make a real difference.

Bring your expertise and enthusiasm to our team and become a key part of a thriving, innovative, and community-focused organization.

Thalhimer is an Equal Opportunity Employer.

An exceptional Community Manager is organized, collaborative, and proactive. Success is demonstrated through ownership, planning, resident experience, leadership, coaching, and time management. You thrive under pressure and lead through challenge with honesty, urgency, and a solutions-focused mindset.