Patient Monitor

Overview

Patient Monitor role at Behavioral Health Group - BHG. The position focuses on ensuring the safety and well-being of patients, staff, and the clinic property by monitoring the site and exterior areas to maintain a secure environment while providing a compassionate and welcoming atmosphere.

The Patient Monitor is responsible for maintaining a safe and secure clinic environment, monitoring exterior doors, perimeter, and parking areas, overseeing the dosing lobby until all patients have exited, responding to disturbances as needed, and upholding professional, respectful interactions with patients and team members.

• Safety and Security:
  Monitor exterior doors, perimeter, and parking areas; oversee the dosing lobby until all patients have exited; investigate disturbances; prepare incident reports; notify management when necessary; ensure security systems and equipment are operational.
• Patient and Team Interaction:
  Demonstrate hope, respect, and caring in all interactions; uphold the belief that addiction is a brain disease, not a moral failing.
• Professional Development and Training:
  Attend and complete all required training sessions; commit to continual professional growth and development.
• Compliance:
  Ensure adherence to all federal, state, and local regulations, as well as accrediting agency standards.
• Additional Duties:
  Assist with other responsibilities as assigned by management; contribute to a diverse and inclusive working environment.

• 2-3 years of customer service experience preferred.
• 1-2 years of facilities maintenance or security experience preferred.
• Ability to work well individually and as part of a team.

• Ability to sit, stand, walk, bend, and stretch for extended periods.
• Capable of lifting up to 50 lbs.
• Strong vision, hearing, and communication abilities to effectively perform job duties.

• Periods of high activity and workload.
• Must be able to walk and survey the premises for long durations.
• Regular use of a computer and other office equipment.

• Flexible Monday–Friday schedule but would need to meet 36–40 hours for a full-time role. Clinic hours are 5:00 am–1:00 pm.
• Must be able to work Saturday mornings, 6:00 am–10:00 am.
• Potential part-time arrangement if eligible and able to work the majority of Saturday mornings.
• Starting Pay Range: $16–$18 per hour.

• Work-Life Balance:
  Flexible schedules with early in/early out hours, no nights, and no Sundays, plus generous paid time off, holidays, and personal needs.
• Investment in Your Growth:
  Role-based training and advancement opportunities.
• Comprehensive Benefits:
  Health, life, vision, and dental insurance; tuition reimbursement; competitive 401K match.
• Recognition and Rewards:
  Competitive pay, quarterly bonuses, and incentives for certifications or licenses.
• Employee Perks:
  Discounts on services and entertainment, Employee Assistance Program, and self-care series.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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