Pro Lead - Customer Service & Ops Champion
Listed on 2026-10-12
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
The Home Depot is seeking a Pro Experience Manager (Pro XM) to join the store leadership team. You will oversee customer service, Pro department readiness, and operational processes, driving Pro sales and Pro Xtra signups while ensuring a fast, accurate customer experience.
As part of the Pro team, you will coach associates on company policies, safety, and service, while managing MOD responsibilities and enforcing SOPs.
This role, Pro Experience Lead
- Customer Service & Ops Champion at The Home Depot, could be your next move.
As a Pro Experience Lead
- Customer Service & Ops Champion, you will play an important part at The Home Depot in Glen Burnie, MD, United States.
We invite applications for the Pro Experience Lead
- Customer Service & Ops Champion position located in Glen Burnie, MD, United States.
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