Solution Architect_ GRC

This is a remote opportunity

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion.

We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.

Ready to join us? Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Key Accountabilities and Priorities: TEKsystems Global Services® is part of TEKsystems, the leading IT services and staffing company in North America. TEKsystems Global Services provides a continuum of services ranging from engagement management to full outsourcing for applications, infrastructure and learning solutions. As a services provider, we leverage our talent management strengths to extend the business value of our client partnerships and deliver measurable business and IT outcomes.

TEKsystems Global Services is a fast-paced, growing organization with a dynamic and diverse work environment. Our strong culture is embodied by our core values relationships, commitment, serving others and open communication. Our values guide our hiring decisions and shape how we make a meaningful impact in the IT market.

The Solution Architect position is a leadership position in the organization that is responsible for managing multiple sales opportunities and account teams/programs. The Solution Architect provides sales and solution assurance of services for clients through a range of internal and external functions in the following areas:
Solution, Account Interaction, Service Design Development and Practice pipeline responsibilities. The SA I is expected to have the experience and background to perform all the duties described below for engagements that are focused on solution management within the defined subject matter area, resource identification and allocations, contract attributes and costing, customer interaction, and other key aspects of solution-based managed services.

These engagements will typically be a solution for a North America customer or at the customer location, usually North American based. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs and contribute input to a larger cross-functional solution.

Key Accountabilities and Priorities:
Solution Development Gain a clear understanding of customers business requirements and their technical requirements. Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve sales, stakeholder, and delivery issues in a timely manner. Facilitate internal communication and assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.

Consolidate solution status and proposed costing information across the project stakeholders. Ensure sales/solution escalation procedures are addressed and communicated to client, consultants, and managers. Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery. Perform sales/solutions risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties. Identify and coordinate the solution change control process.

Practice & Product Line Management Perform periodic practice pipeline and opportunity analysis, product line review, and solution health checks with practice and delivery resources. Examine customer reference-ability and establish on-going relationships with the customer and account team members. Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.

Support the development and execution of an Account Strategy in collaboration with internal stakeholders. Management Responsibilities Understand and manage customer requirements…