Team Lead Supervisor, Fulfillment

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As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

About the Team:

The Warehouse Team Lead Supervisor plays a critical role in ensuring the safe, efficient, and effective operation of our distribution center. This position provides frontline leadership across warehouse functions, including receiving, inventory management, replenishment, fulfillment, packing, shipping, and value-added services. As part of the Distribution Center Leadership Team, you will help drive performance, develop talent, and foster a culture of safety, accountability, and continuous improvement while delivering an exceptional experience for both internal and external customers.

As a Warehouse Team Lead Supervisor, you will lead and develop a team while ensuring operational excellence across assigned areas of the distribution center. You will leverage data, processes, and people leadership to drive productivity, quality, and service results while maintaining a safe and engaging work environment. This role requires a hands-on leader who thrives in a fast-paced, high-volume operation and is passionate about developing people and improving processes.

Your Role as a Warehouse Team Lead Supervisor:

• Lead daily warehouse operations across assigned functional areas to ensure safety, quality, productivity, and service goals are achieved.
• Supervise, coach, develop, and engage a team of full-time and temporary associates to build a high-performing and inclusive workforce.
• Monitor key operational metrics and take proactive action to address performance gaps and improve results.
• Allocate labor and resources effectively to meet changing business demands and operational priorities.
• Foster a culture of safety by ensuring compliance with all company policies, procedures, and regulatory requirements.
• Conduct performance coaching, development discussions, recognition, and corrective action conversations as needed.
• Drive continuous improvement initiatives through root cause analysis, process optimization, and operational problem-solving.
• Partner with cross-functional teams, staffing agencies, and operational leaders to support workforce planning and business objectives.
• Support hiring, onboarding, training, and cross-training efforts to ensure operational readiness and career development opportunities.
• Ensure adherence to standard operating procedures while identifying opportunities to improve efficiency, quality, and customer experience.
• Maintain accurate operational records, reporting, and performance documentation.
• Serve as a role model for company values, leadership expectations, and operational excellence.

Craft your career with us if you have :

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Administration, Leadership, or a related field preferred.
• 3-5 years of leadership experience in a warehouse, distribution center, fulfillment center, manufacturing, logistics, or similar operational environment.
• Proven experience leading and developing hourly and temporary work forces in a fast-paced environment.
• Strong understanding of warehouse operations, inventory control, labor management, and process improvement principles.
• Experience working with Warehouse Management Systems (WMS), RF technology, and Microsoft Office applications.
• Stro…