Personal Shopper Lead - Sam's
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail & Store Manager, Retail Associate/ Customer Service, Retail Sales
Base pay range
$21.00/hr - $29.00/hr
ResponsibilitiesAssists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates, maintaining safety of facility, overseeing e‑commerce programs, auditing online customer feedback, resolving complaints, identifying trends, supervising associates at e‑commerce pickup locations, executing pickup plan and processes, maintaining equipment readiness, visiting stores to evaluate performance, implementing projects to improve efficiencies, providing member service, maintaining sales floor and merchandise presentation, overseeing pick and staging of orders, communicating and implementing processes, ensuring compliance with ethics and policies, leading and participating in teams, building a culture of belonging, serving customers and members, delivering results while focusing on customer first, and striving for excellence.
QualificationsMinimum:
Must be 18 years of age or older, able to complete all job‑required trainings and assessments within a prescribed time period if hired. Preferred:
Primary location 5 Illini Dr, Glen Carbon, IL . Must adhere to Walmart's drug‑free workplace and no‑tolerance policy regarding illegal drugs and alcohol on the job.
- Health benefits include medical, vision, and dental coverage.
- Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
- Live Better U education benefit program for full‑time and part‑time associates.
Mid‑Senior level
Employment TypePart‑time
Job FunctionDesign, Art/Creative, and Information Technology
IndustryRetail
Location5 Illini Dr, Glen Carbon, IL 62034‑0000, United States of America
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