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Patient & Customer Experience Specialist
Job in
Glen Cove, Nassau County, New York, 11542, USA
Listed on 2026-01-16
Listing for:
Northwell Health
Full Time
position Listed on 2026-01-16
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Northwell Health - 101 St Andrews Lane [Medical Office Assistant / Scheduler] As a Patient & Customer Experience Specialist at Northwell Health, you'll:
Provide exceptional customer service to patients and their families;
Address inquiries, resolve complaints, and ensure a positive experience;
Collaborate with healthcare professionals to coordinate patient care and facilitate smooth transitions;
Conduct patient satisfaction surveys and analyze data to identify areas for improvement;
Develop and implement strategies to enhance patient satisfaction and engagement.
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