Lead Print Production Operator

The Production Lead Coordinator, Manufacturing is required to perform multiple functions within all work streams of the manufacturing plant, including the ability to perform all functions of the Production Operator, Manufacturing. Primarily, the Production Lead Coordinator, Manufacturing will coordinate and monitor all production, quality, and shipping processes. The Production Lead Coordinator, Manufacturing is responsible for providing the production team members with print ready files and order details to ensure Done Right and On Time production output.

The Production Lead Coordinator, Manufacturing will assist the Assistant Manager, Manufacturing, in managing, monitoring, and facilitating production processes in all work streams.

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Intake, track and log production jobs for all work streams
• Provide print ready production files and complete order details
• Provide order scheduling and routing information to Production team members
• Ensure adequate inventory is available to produce requested orders
• Responsible for ensuring quality during and after production process
• Ensure cross shift communication
• Coordinate shipping of all customer orders
• Provide customer service, including anticipating needs, suggesting alternatives and problem-solving customer solutions, with a minimum amount of supervision
• Assist in the training of plant team members
• Collate, sort and organize customer orders
• Follow instructions of supervisors and assist other team members in performing plant functions
• All other duties as needed or required

• High school diploma or equivalent education
• Bachelor's degree preferred
• 2+ years of high-volume manufacturing or quality control experience
• Prior experience of FXO products & services offerings preferred
• Commercial print environment experience preferred
• For new hires, must meet all Fed Ex Office employment qualifications in force at time of hiring
• For current Fed Ex Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook