Quality Manager

The Quality Manager
, will lead a dedicated multishift Quality department and play a key role in ensuring our personal care products meet the highest standards of safety, quality, and regulatory compliance. We are looking for a proactive, collaborative leader who excels at developing talent, solving problems and strengthening quality systems in a fast-moving manufacturing environment.

• Lead the Quality department across two shifts, driving team development, building bench strength, and reinforcing a culture of accountability, continuous improvement and high operational standards.
• Interacts with customers and internally with UBP production, supply chain, marketing and the R&D groups.
• Create, revise and manage cGMP procedures and supporting documents and carry out additional duties as needed to uphold quality and regulatory standards.
• Exercise authority to accept, reject or quarantine raw materials and finished products in accordance with quality standards.
• Handles customer complaints, nonconformance and corrective actions. Ensure that actions and reports generated conform to regulations/requirements.
• Plan, schedule, conduct internal audits, analytical methods and validation as well as raw materials suppliers and contractor manufacturers.
• Coordinates FDA, EPA and third-party certification activities and responds to customer audits and inquiries to ensure compliance and transparency.
• Works with Customer Service, R&D, and Operation teams to resolve and assist with customer/consumer complaints, internal concerns and new product development and processing.
• Partners with the Operations team to communicate quality concerns and drive continuous improvement initiatives.
• Supports the R&D department in multiple aspects:
  Vendor qualifications, raw material testing, etc.
• Other duties as required by management.

• At least 5 years of experience in Quality Management
• Continuous improvement mindset, with strong decision-making ability
• Effective communicator with ability to collaborate cross functionally
• Must have previous manufacturing industry experience (preferably in the Beauty Industry)
• Strong working knowledge of current Good Manufacturing Practices (cGMPs)
• Adaptable and flexible in a fast-paced environment with changing priorities