Slot Tech

Under direct supervision of the Senior Slot Technician, installs, repairs and maintains slot machines for Tohono O’odham Gaming Enterprise (TOGE).

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Maintains the electronic components, systems, and peripherals of slot machines.
• Maintains an inventory of parts for the slot machines.
• Maintains a good communication with team members and maintains a positive and professional work environment.
• Repairs and modifies components, electric systems and peripherals of the slot machines.
• Configures slot machine to meet manufacturers and regulatory agency specifications.
• Removes, moves, installs and/or upgrades slot machines.
• Monitors and tracks the slot machine malfunctions, the cause, the repair, and the parts involved.
• Tracks and records all test money usage and testing results.
• Contributes to a team effort and accomplishes related results as required.
• Ability to demonstrate outstanding guest service at all times.
• Must maintain all TOGE confidential records and information including, proprietary information, slot machines records both written and electronic, guest information, machine play history, financial information, game settings, etc.
• Must safeguard and inventory slot machines tickets.
• Must safeguard funds and test tickets used for testing and other diagnostic functions.
• Performs all types of diagnostics and repairs to correct mechanical, electrical and electronic failures to the component level.
• Reads and identifies components within schematics.
• Troubleshoots, installs and operates slot machines accounting system, slot machine operation, ticket in/ticket out system and parts system maintenance.
• Responds to repair and troubleshooting requests from slot operations and other departments.
• Ensures compliance with all Tohono O’odham Gaming Enterprise policies and procedures, including Internal Controls (ICs).
• Ensures slot machine integrity and settings are correct when prize are won and at other times requested in accordance with policies and procedures.
• Operates hand tools, soldering equipment, electrical test equipment and other equipment as needed. Maintain proper documentation of repair logs and out of service logs.
• Provides exceptional service to our guests and team members when performing job duties and conduct oneself in a professional and businesslike manner to reflect the casino high standards of excellence.
• Performs initial verification of new software upon arrival.
• Performs slot machine RAM clears/key chip and set-up of options as needed.
• Performs other duties as required. This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Education and Experience:

High school diploma or GED plus 1 year of Slot Technician experience preferred or related education, experience and or training. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:

• Knowledge of mechanical functions and play aspects of slot machines, procedures and casino floor operations.
• Knowledge of slot machines and the electronic data system hardware.
• Knowledge of configuration of slot machines.
• Knowledge of electronic and mechanical troubleshooting methods and techniques.
• Knowledge in electronic systems and electro-mechanical systems.
• Knowledge of using laptop computer to perform software control…