Critical Operations Technician

Critical Operations Technician

Join QTS Data Centers as a Critical Operations Technician and help keep our data center environment running smoothly 24/7/365.

• Perform preventative maintenance on electrical, mechanical, HVAC, and IT equipment; record readings and adjust as needed for optimal performance.
• Install, repair, and troubleshoot IT, mechanical, and electrical equipment, supporting the team with major repairs and routine upkeep.
• Configure computer hardware and software, install wall panels, racks, cabling, cabinets, and customer equipment according to provisioning documentation.
• Process work orders for preventive and corrective maintenance on critical building and site infrastructure; coordinate with supervisors to procure required tools and materials.
• Create and update tickets in the ticketing system to manage customer calls and facility-related alerts.
• Respond to building emergencies and customer requests promptly.
• Safely store, use, and dispose of hazardous materials in compliance with departmental policy.
• Follow the Change Management Process to obtain approval for maintenance, document work, and complete tasks using QTS software.

• Two or more years of technical or trade training, military experience, or workplace equivalency.
• Background in facilities maintenance, electrical, mechanical, HVAC, or IT hardware and cabling.
• Proficiency with Microsoft Office Suite.
• One or more years of experience in a data center, commercial, or industrial environment (preferred).

On‑site work hours (24X7X365 availability). The role is not eligible for remote or hybrid work.

• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan with up to a 4% match.
• Paid volunteer days.
• Employee assistance program.
• Tuition assistance, parental leave, and military leave assistance.
• QTS scholarship for dependents.

We conform to all laws regarding equal employment opportunities. We encourage women, minorities, individuals with disabilities, and veterans to apply. We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to protected characteristics. Reasonable accommodations are available for individuals with disabilities. Please contact talenta for assistance.