Systems Administrator

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The City Of Glendale’s Generous Benefits Package Includes

• Leave Accruals
  • Vacation: 17 days annually, up to 24 days annually based on years of service
  • Holidays: 11 paid holidays per year
  • Sick Leave: 14 days per year
• Retirement
  - Arizona State Retirement System
  • Mandatory employee contributions of 12% are matched by the City.
• Medical
  • Three options administered by Blue Cross Blue Shield Arizona. The city contributes $2,000 annually to Health Savings Account when high deductible health plan is selected.
  • Healthcare Cost Reduction incentives up to $360/year are available to participating employees.
  • Comprehensive Employee Wellness Program.
• Dental
  • Two options administered by Delta Dental
• Vision
  • Administered by United Healthcare
• Life
  • City paid life insurance equal to annual salary rounded to nearest thousand.

Under general direction, responsible for leading and participation in installing, configuring, and maintaining servers, storage, and backup infrastructure in support of business processing requirements. Provides work leadership and guidance to System Administrators.

Under general supervision, responsible for installing, configuring, and maintaining server and storage infrastructure in support of business processing requirements. Performs day to day and ongoing system administration activities. Monitors and optimizes systems to ensure optimum performance levels. Maintains compliance with system software licensing.

• Perform system administration, analysis, and maintenance for all servers, storage, and backup systems.
• Support and administer approximately 350 Windows servers.
• Collaborate with stakeholders to plan, manage, and complete systems related tasks and projects.
• Assist in developing project schedules, prioritizing tasks, and coordinating resources to meet project schedule requirements.
• Allocate disk space to servers as needed utilizing direct attached storage, SAN Storage or internal storage devices as appropriate.
• Interface with users, consultants, technical teams and vendors for maximum guidance in determining the most appropriate selection of server or storage technologies.
• Develop, implement and maintain appropriate tape backup strategies for all city servers.
• Utilize tools and scripts to manage systems and/or application processes.
• Create and maintain documentation related to system architecture and support processes.
• Participate in change control process. Complete change requests and coordinate work with City departments and within IT.
• Maintain server hardware and storage devices. Keep systems, system software and firmware up to date.
• Provide technical support to other departments as required for server, storage, or backup related objectives.
• Identify opportunities for improvement, including tools, processes, procedures, installation, configuration and troubleshooting techniques.
• Implement and monitor appropriate security measures to safeguard the City's infrastructure from physical harm, viruses, unauthorized users, and potential data loss.
• Design solutions to meet the City's defined disaster recovery objectives.
• Maintain a high level of current knowledge regarding systems, technology, and communications.
• Provide on-call support during non-business hours.
• Perform other related duties as assigned.

• Bachelor's Degree in Computer Science, Information Technology, or Engineering and two years experience designing and supporting local and wide area networks, server hardware, operating systems and applications.
• Industry recognized certifications preferred including Microsoft MCSA, VMWare VCP-DCV, and Security+.
• Experience with installation, configuration, and troubleshooting of Microsoft Windows Server Operating Systems.
• Administration of VMWare vSphere 6.x environments.
• Familiarity with storage concepts and provisioning.
• Experience with HPE Nimble Storage preferred.
• Experience with backups and data protection.
• Experience with VEEAM Backup and Replication preferred.
• Disaster recovery concepts and planning.
• Systems monitoring solutions.
• Data center operations.
• Working knowledge of network switching, routing, and firewalls.
• Project management concepts and resource planning.
• Ability to work effectively with users, technical personnel and consultants to achieve stated objectives.
• Install, configure and support a variety of computer hardware and software including server and desktop operating systems / applications and network hardware and software.
• Communicate effectively both verbally and in writing.
• Establish and maintain effective working relationships.
• Continuously learn and demonstrate new skills via hands-on training, classroom training, and self-study learning methods.
• Schedule installations and upgrades and maintain them in accordance with IT policies and procedures.
• Perform data backups and recoveries according to established procedures and develop documentation to support daily processes and…