Service Desk Supervisor: Lead SLA & CX Excellence
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Intuit, Inc. in Arizona is seeking an ATLAS Supervisor to lead our Service Desk and ensure end users receive timely, high-quality support. You will provide day-to-day leadership to technical support staff and manage escalation, tracking, and resolution of requests.
This role focuses on SLAs, service quality, and the customer experience, with seasonal onsite requirements and weekend coverage. You will analyze trends, coach staff, and partner with cross-functional teams to drive continuous
This role, Service Desk Supervisor:
Lead with SLA & CX Excellence at Intuit, Inc., could be your next career step.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Service Desk Supervisor:
Lead with SLA & CX Excellence role in the description above.
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