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Senior ITSM & Problem Lead

Job in Glendale, Maricopa County, Arizona, 85301, USA
Listing for: Servicenow
Full Time position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Position: Senior ServiceNow ITSM Change & Problem Lead

Service Now is seeking a Sr. IT Service Management Business Analyst to lead Change and Problem Management efforts across the client IT landscape, focusing on governance, risk assessment, and automation opportunities in a regulated environment.

You will work in a small agile team, using Service Now to deliver solutions that improve efficiency and enable data-driven decision making, with strong communication across IT and business stakeholders.

This posting is for the Senior Service Now ITSM Change & Problem Lead role at Servicenow, based in AZ, United States.

Learn more about the Senior Service Now ITSM Change & Problem Lead role in the description above.

We appreciate your interest in this position.

Join Servicenow and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements

10+ Years work experience
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