Claims Representative - Glendale, AZ

Join to apply for the Claims Representative - Glendale, AZ role at Federated Insurance
.

Who is Federated Insurance?

At Federated Insurance, we do life‑changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth and over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives while enhancing their own.

Federated’s culture is grounded in our Four Cornerstones:
Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences and leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

We are seeking a customer‑focused, knowledge‑oriented professional who can help clients through the claims process and guide them back to normalcy after a loss.

No previous insurance or claims experience needed. Federated provides an extensive training program to teach you the fundamentals of claims.

This is an in‑office position located at 5701 W. Talavi Blvd., Glendale, AZ. A work‑from‑home option is not available.

• Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved promptly, fairly and courteously.
• Explain policy coverage to policyholders and third parties.
• Complete thorough investigations and document facts related to claims.
• Determine the value of damaged items or accurately pay medical and wage loss benefits.
• Negotiate settlements with policyholders and third parties.
• Resolve claims which may include paying, settling, denying claims, defending policyholders in court, or recovering outstanding amounts.

• Current pursuit or completion of a four‑year degree.
• Experience in a customer‑service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields.
• Ability to make confident decisions based on available information.
• Strong analytical, computer, and time‑management skills.
• Excellent written and verbal communication skills.
• Leadership experience is a plus.

$63,800 - $78,000 (May vary based on job‑related factors and individual experience).

We offer a wide variety of support to your professional and personal development. Our commitment includes opportunities for internal mobility and career development paths, competitive compensation, enticing bonus programs, cost‑effective health insurance, robust pension and 401(k) offerings, paid volunteer time, and gift‑matching opportunities. Learn more about our benefits at Federated Benefits.

All candidates must be legally authorized to work in the United States. Federated will not sponsor candidates for employment visa status such as an H1‑B visa. Federated does not interview or hire students or recent graduates with J‑1 or F‑1 visas or similar temporary work authorization. If you are a California resident, please review Federated's enhanced Privacy Policy.

Entry level

Full‑time

Finance and Sales

Insurance