Legal Manager : CA-Glendale

Overview

If you’re a seasoned leader who has experience in legal operations, enjoys building scalable processes, and are driven by data-led improvements, come lead with us.

At Allied Public Adjusters, we don’t just adjust claims – we advocate for policyholders and uncover the full truth behind every loss. Since 1997, we’ve worked on behalf of policyholders to demand what’s right using technical expertise, field investigations, and uncompromising quality.

Our legal team is not just made of lawyers – they are protectors of our clients’ rights, strategists in the face of insurance resistance, and trusted leaders in our organization. As the Legal Operations Manager, you’ll lead our legal team, drive performance through efficiency improvements and training, and scale our legal operations without sacrificing precision.

Core Values: Go-Getters, Relationship Builders, Intelligent Experts, Truth Champions

Allied Public Adjusters is committed to uncovering the full extent of losses through detailed investigations and providing comprehensive claim demands based on our discoveries. With a legacy since 1997, we combine state-licensed expertise with an in-house assortment of legal professionals, construction estimators, accountants, and adjusters. At Allied, we  not just about claims; we  about people. Join us as we advocate for transparency, equity, and the rightful interests of our community.

As Legal Operations Manager, you are responsible for designing, implementing, and managing the processes, tools, and resources that enable the legal function to operate efficiently, effectively, and in alignment with business objectives. This role acts as the operational backbone of the legal team, driving improvements in legal claim management, workflow automation, vendor oversight, and compliance tracking.

You’ll work closely with the VP of Operations to scale capacity, build SOPs, implement KPIs, deliver training and develop a legal culture that delivers excellence on every file.

• Work closely with Sales, Marketing, and Operations to align legal processes with overall business goals.
• Collaborate closely with our VP of Operations to align the legal team with other operational departments and provide legal expertise.
• Supervise, mentor, and manage a team of staff attorneys to ensure adherence to standardized procedures.
• Assign casework, monitor performance, and ensure deadlines and quality standards are met.
• Provide ongoing training and professional development for the Operations Division.
• Help oversee litigation strategy related to property insurance claims.
• Review and approve legal correspondence and complex legal settlement agreements.
• Maintain awareness of changes in insurance laws and public adjusting rules across jurisdictions.
• Ensure the company complies with all state and federal regulations governing public adjusting and legal practice.
• Uphold ethical practices and manage conflicts of interest.
• Participate in cross departmental strategic planning, budgeting, and process improvement initiatives.
• Ensure the legal team provides exceptional internal service with a strong focus on advocacy and results.

• Implement, measure, and get live reporting on KPIs for the team.
• Consistent and timely delivery of high-quality legal work that meets established KPIs.
• A highly engaged, accountable, and continually improving legal team culture.
• An expanded, refined external vendor network effectively meeting organizational needs.
• Regularly conducted quarterly trainings across multiple departments.

• Juris Doctor (JD) from an accredited law school.
• Active license to practice law in California; multi-state licensure a plus.
• Ability to become licensed in other jurisdictions.
• Minimum of 7 years’ experience in legal operations, preferably with experience in insurance law, civil litigation, and/or public adjusting.
• Proven experience overseeing property insurance claims litigation is preferred.
• Strong leadership, mentorship, and team development skills.
• Excellent legal research, writing, and oral advocacy skills.
• High-level organizational and case management…