Shipping Supervisor

Shipping Supervisor

Location:

Phoenix, AZ

Estimated Salary: $65,000 – $75,000 per year

Company Description
At Air Life, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest‑quality and market‑leading breathing consumables. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind.

Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!

The Administrative Supervisor will assist in leading administrative operations within Air Life’s Phoenix Distribution Center, our largest owned Distribution Center. This role will need to effectively lead the warehouse by supervising and coordinating activities of the administrative teams by promoting productivity, engagement, and growth while identifying areas of opportunity within our processes and creating plans to improve these processes. The Administrative Supervisor is a leader within the building who must demonstrate Air Life’s values in their day‑to‑day work with customers, teammates, and leadership.

• Strong knowledge of domestic and international shipping processes and documentation.
• Familiarity with freight classification, LTL/FTL shipping, and export regulations (e.g., customs, incoterms, AES filing).
• Excellent organizational and communication skills.
• Proficiency in all Microsoft Office products.
• Ability to manage multiple priorities in a fast‑paced environment.
• Experience with planning and staffing required, and budgeting preferred.
• Proven leadership skills, coaching and developing leaders & employees.
• Strong process improvement mindset focusing on continuous growth.
• Knowledge of warehouse operations and inventory systems (e.g., WMS).
• Ability to evaluate overall operations and develop short‑ and long‑term goals to meet organizational objectives.
• Demonstrated analytical, problem‑solving, and decision‑making skills with the ability to drive results.
• Understanding of P&L.
• Ability to delegate when assigning employee workloads.
• Problem‑solving skills to handle customer complaints and production issues.
• Clear knowledge of warehouse shipping operations.
• Ability to multitask in a fast‑paced environment.
• Flexible to work overtime, weekends, or different shifts as needed.
• Ability to remain stationary for extended periods when working on the warehouse floor.

• 5+ years of supply chain experience, including distribution center, inventory, and transportation experience.
• 3+ years of experience leading a team.
• Bilingual preferred (fluent in Spanish preferred).

Level of

Education:

Bachelor’s degree in business, Logistics, or related field preferred, or commensurate experience.

Travel: As the business needs.

• Track productivity, accuracy, and attendance of associates; provide coaching and corrective action as needed.
• Manage timecards for direct reports.
• Act as primary point of contact for customer service, third‑party logistics providers and freight carriers to confirm pickup times, resolve issues, and ensure service reliability.
• Provide training, coaching, and performance feedback to bullpen personnel to maintain a high‑performing team.
• Address any delays, documentation errors, or other obstacles to maintain workflow continuity.
• Provide clear direction, coaching, and performance management to support team development and achievement of Air Life goals.
• Align team’s objectives with Air Life priorities, ensuring compliance, promoting a culture of accountability, and upholding Air Life values.
• Take accountability and ownership for actively participating in recruitment processes and supporting fair…