Food Distribution Manager

Join to apply for the Food Distribution Manager role at Phoenix Rescue Mission

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant‑leadership and teamwork in our ministry of rescue and restoration, celebrating one another and striving toward excellence together as a certified Best Christian Workplace.

• A natural leader, you have excellent composure in stressful situations, and provide effective oversight in maintaining quality services.
• An organizational pro, you keep multiple plates spinning in the air and take pride in using a well‑developed meticulousness to get your tasks done on time and flawlessly.
• A people person, you build relationships easily and always deliver excellent customer service and an extraordinary experience.
• A motivated fixer, you are energized by problem solving and helping others troubleshoot issues.
• A perceptive communicator, you exhibit strong active listening skills and excellent verbal, written, and presentation skills and can deal with difficult or emotional situations appropriately.
• A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

• You will manage the food distribution program, including operations at the Hope for Hunger Food Bank and other distribution activities.
• You will directly manage Food Distribution staff, including providing training and development, onboarding new staff, monitoring performance, and promoting a positive culture.
• You will manage the food bank operations, ensuring safe and efficient flow of clients and food distribution and ensuring the maintenance and cleanliness of the facility.
• You will order and manage food inventory for all food distribution activities.
• You will resolve escalated client and volunteer issues.
• You will partner with the Volunteer Engagement team to determine volunteer needs and ensure that volunteers are receiving appropriate training and management and have an excellent experience.
• You will demonstrate compliance with Mission and partner requirements.
• You will manage the proper updating of databases and provide timely and accurate reporting.
• You will engage in discipleship by planting seeds and modeling Christ's love to clients and providing faith resources as requested.
• You will demonstrate understanding and comply with all relevant legal, regulatory, and compliance requirements, company policies and procedures, and the Code of Ethical Conduct.
• You will follow the Mission's Statement of Faith and lifestyle and adhere to the Mission's employee policy manual and guidelines set forth by the CEO.
• You will foster a climate consistent with the Mission's core values.

• You have a bachelor's degree and at least five years of experience in the retail, hospitality, non‑profit, operations, or government sector, or an equivalent combination of education and experience.
• You have at least three years of supervisory experience, resulting in strong demonstrated leadership, administrative, and management skills.
• You have proven experience building a program and leading with a strategic mindset.
• You are proficient with database software, supply chain software, and Microsoft applications.
• You have strong strategic thinking, analytical, and problem‑solving skills.
• You exhibit a high‑level of decision‑making, showing sound and accurate judgment and making timely decisions.
• You have the ability to effectively delegate by assigning work, giving authority to work independently, setting expectations, and holding direct reports accountable.
• You have superior interpersonal skills, with the ability to motivate and encourage staff and other stakeholders.
• You are a self‑starter with the ability to work independently and effectively.
• Being bilingual in English and Spanish is preferred.
• You demonstrate a personal relationship with Jesus Chris and a commitment to living out a Christ‑centered lifestyle consistent with PRM's Statement of Faith.
• You have the ability to integrate biblical principles in leadership, staff interactions, and client…