Sales and Service Technician

Overview

Join to apply for the Sales and Service Technician role at Bridgestone Retail Operations, LLC
. The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Pay Range: $15.50 - $23.20

Successful individuals in this role will learn all aspects of store operations and flex between interacting with customers and efficiently completing basic vehicle service tasks as required.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We are committed to diversity and inclusion and believe in supporting teammates to bring their whole self to work.

• Hybrid Role:
  Customer service, sales, customer issue resolution (approximately 75%); basic vehicle service tasks (oil, tires, fluids) (approximately 25%); store operations including opening/closing, inventory, and displays as needed.
• Growth and career development:
  May assist Manager or act as Manager-On-Duty in certain circumstances; learn all aspects of store operations and flex between front/back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2 year degree or non-traditional education through training program completion, certification, or other demonstrating growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Previous management/supervisory experience is a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

• Professional Development:
  Resources to help you level up your career.
• Community Involvement:
  Engaging with local communities.
• Integrity & Teamwork:
  Doing things right, together.

At Bridgestone, you are Free to Be. We believe people provide superior service when they bring their whole self to work and are supported. We are committed to diversity and inclusivity and value diverse perspectives.

Employment Eligibility
:
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Note:

This description reflects the role details and required qualifications; it does not include all possible duties and responsibilities and may be subject to change at Bridgestone’s discretion.