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Retail Lead — Pet Care & Customer Impact

Job in Glendale, Maricopa County, Arizona, 85318, USA
Listing for: PetSmart, Inc.
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR

Job Description & How to Apply Below

Position: Retail Experience Lead — Pet Care & Customer Impact

Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service while upholding the company’s vision, mission, values, and strategy. This role drives loyalty and promotions, and oversees safety, store cleanliness, merchandising, and associate engagement to achieve targeted results.

The role requires leadership, strong communication, and the ability to work evenings, weekends, and holidays.

We are looking to fill the Retail Experience Lead — Pet Care & Customer Impact position at Pet Smart, Inc. in Glendale, AZ, United States.

This opportunity is part of our work in Management & Operations, Other.

The advertised compensation is 38.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Retail Experience Lead — Pet Care & Customer Impact role in the description above.

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