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Member Experience Supervisor, Call Center Leadership

Job in Glendale, Los Angeles County, California, 91222, USA
Listing for: California Credit Union
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 44000 - 57000 USD Yearly USD 44000.00 57000.00 YEAR
Job Description & How to Apply Below

California Credit Union in Glendale, CA is seeking a MSR Supervisor for the Member Engagement Center. The role encompasses supervising call center activities, handling complex member inquiries, and driving cross-sell initiatives. The position is full-time and based in Glendale, CA.

Responsibilities include guiding staff, monitoring performance, ensuring compliance with policies, and contributing to efficient operations in a dynamic member service environment.

Are you ready to take on the Member Experience Supervisor, Call Center Leadership role at California Credit Union?

Full responsibilities and requirements are described in the listing above.

Learn more about the Member Experience Supervisor, Call Center Leadership role in the description above.

We appreciate your interest in this position.

Join California Credit Union and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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