Visitor Shift Lead | Guest Services & Ops

The Japanese American National Museum (JANM) is seeking a Visitor Experience Lead Associate to oversee daily operations on the floor, supervise shifts, and coordinate guest services across indoor galleries and the outdoor campus. You will open/close ticketing desks, balance cash, and ensure high standards of service.

You will handle visitor inquiries, de-escalate concerns with empathy, and support major museum events.

Consider building your career as a Visitor Experience Shift Lead | Guest Services & Ops at Japanese American National Museum.

We would love to welcome a new Visitor Experience Shift Lead | Guest Services & Ops to our group in Glendale, CA, United States.

For the Visitor Experience Shift Lead | Guest Services & Ops position at Japanese American National Museum, we are reviewing applications now.

Step into the Visitor Experience Shift Lead | Guest Services & Ops role at Japanese American National Museum in Glendale, CA, United States and grow with us.