Sr Teller

Location:

Glendale, CA – 400 North Brand Blvd, Suite 100, Glendale, CA 91203, USA

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly‑owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship‑based business banks focused on providing banking and treasury management services to small, middle‑market, and venture‑backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full‑service branches throughout California and Denver, Colorado, as well as full‑stack payment processing solutions through Banc Edge.

The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace.

We are committed to supporting your growth and well‑being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®

The Senior Teller is responsible for assisting with the execution of branch activities, including day‑to‑day delivery of client‑facing services and processing transactions. The role of a Senior Teller is to provide exceptional customer service and maintain knowledge of products, fees and stay current on Bank offerings that will deepen a customer relationship. Incumbents in this position are typically more experienced Tellers who can handle the full range of retail and commercial transactions.

This position may have modest approval limits, so exercising good judgment and guidance to others is critical. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

• Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).
• Identify opportunities to refer new products and services to customers based on their financial goals.
• Answer questions and resolve customer concerns regarding services provided by the Bank.
• Reconcile GL debits and credits for a given location over a specified period of time.
• Vault and ATM balancing.
• Holds/Stop payments.
• Monthly certifications.
• Account research.
• Review and verify daily reports assigned by Branch Management.
• New Accounts back‑up.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Assist with processing and scanning of daily teller work.
• Audit peer transactions.
• Participate and contribute to the branch’s overall goals.
• Help with the training and onboarding of new team members.
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
• Demonstrate knowledge of and adherence to EEO policy; show respect and sensitivity for cultural differences; promote a working environment free of harassment of any type.
• Follow policies and procedures; complete tasks correctly and on time; support the company’s goals and values.
• Perform the position safely, without endangering the health or safety of themselves or others; report potentially unsafe conditions; comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970.
• Perform other duties and projects as assigned.

• Work‑related experience should consist of an in‑depth background in Bank Secrecy Act compliance and general banking skills. Bachelor’s degree preferred.
• 3+…