Relief Escrow Officer

Overview

First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has focused on its people, earning accolades such as Fortune
100 Best Companies to Work For for ten consecutive years and honoring diversity and inclusion initiatives.

• Complete real estate escrow transactions by determining requirements.
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company.
• Ensure all funds are properly accounted for and disbursed in accordance with contract terms and company policy.
• Prepare regular reports on escrow account status and provide them to involved parties.
• Examine property titles, mortgages, and trust deed documents.
• Prepare legal documents for the closure of the sale.
• Complete closing by recording and filing documents, preparing, and distributing final closing statements.

• 2-4 years of escrow-related experience.
• Direct handling of escrow transactions as an escrow assistant preferred.
• Openness to new technology, proprietary programs, and flexibility to new workflows.
• Passion for helping customers while maintaining a professional, positive attitude.
• Excellent verbal and written communication with internal and external stakeholders; comfortable using various communication methods to meet customer needs.
• Problem solver with strong organizational skills, detail orientation, and ability to navigate resources to resolve issues.
• Team player who contributes to delivering beyond customer expectations.
• Comfortable guiding and supporting future talent learning the business.
• Proficiency in MS Office and ability to adapt quickly to new software applications.
• Valid licensing/certification as required by applicable state.
• High school diploma or equivalent.

First American considers all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws, such as the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. First American reviews an applicant’s criminal history in connection with a conditional offer, and believes that a criminal history may have a direct, adverse relationship to handling confidential, proprietary or trade secret information, facilitating financial transactions, and meeting customer-imposed criminal history requirements.

First American is an equal opportunity employer. Benefits include medical, dental, vision, 401(k), PTO/paid sick leave, employee stock purchase plan, and support for diversity, equity, and inclusion.