Patient Financial Service Representative - Admitting - Per Diem Shift; Union

Patient Financial Service Representative – Admitting (Per Diem 8‑Hour Variable Shift, Union)

Join Keck Medicine of USC as a Patient Financial Service Representative managing patient accounts during admission. The role reviews, files, and reconciles billing documents, ensures accuracy, and processes statements and refunds.

• Review and file patient account files for new registrations; collate and match billing documents with patient account files.
• Pull files for patients and collect billing activity data.
• Ensure account accuracy and completeness, determine appropriate billing distributions, and process statements.
• Monitor outstanding accounts, process refunds for overpaid accounts, and answer billing‑related inquiries.
• Review past‑due bills, follow up documents, and obtain additional information on delinquent accounts.
• Contact patients, third‑party payers and organizations to secure payments or arrange settlement plans.
• Identify problem delinquencies and recommend disposition.

• High School Diploma or GED

• Basic computer operation knowledge

• AB 508 Certification (must be obtained within 30 days of hire if not already held and renewed before expiration)

USC Verdugo Hills Hospital is the community hospital in the Foothills area of Los Angeles, supported by an academic medical center. With a 40‑year legacy of personalized care, the hospital provides advanced medical services 24/7.

The hourly rate for this position is $28.01. Salary determinations consider job scope, experience, education, and market factors.

Job  – Posted: 12/05/2025