DreamWorks Technology - Systems Administrator, Operations

Dream Works Technology - Systems Administrator, Operations

Dream Works Animation seeks a systems administrator who can support everyday studio operations and drive infrastructure improvements.

Base pay range
: $70,000.00/yr - $85,000.00/yr

• Provide world‑class support for day‑to‑day studio operations and initiatives.
• Advocate for client needs to other technology departments.
• Collaborate with engineering on infrastructure upgrades.
• Triage and resolve support incidents promptly to minimize productivity loss.
• Serve as the primary point of contact for end‑user support incidents.
• Analyze hardware and software issues and create solutions.
• Build, install, maintain and troubleshoot Linux, OSX and Windows desktops and laptops.
• Work with system engineers and architects on studio projects.
• Lead small to medium projects to meet objectives on time.
• Seek continuous improvement opportunities for processes and procedures.
• Manage software license installations.
• Provide technical expertise and application debugging support.
• Deliver end‑user support via phone, ticketing system (Jira) and deskside visits.
• Create automation tools to increase departmental efficiency.
• Set up and transfer systems as required.
• Perform preventative maintenance tasks.
• Maintain support documentation.
• Escalate to other technology departments such as Asset Management and A/V.
• Create and manage user accounts.

• Minimum 3+ years of experience supporting UNIX/Linux and/or Windows in an enterprise environment.
• Undergraduate degree or equivalent work experience.
• Strong customer‑service skills.
• Excellent troubleshooting and problem‑solving skills.
• Strong verbal and written communication skills.
• Knowledge of LAN/WAN configuration and concepts.
• Proficiency in scripting languages such as Bash, Python, Power Shell, or Perl.

• Experience supporting Gmail and Google Suite.
• Experience in a production environment.
• Ability to prioritize objectives and manage time effectively.
• Ability to learn quickly in a fast‑paced environment.

This position must be performed full‑time from the Dream Works designated worksite.

This role offers company‑sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and additional discounts and perks.

NC Universal provides equal employment opportunities without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other protected basis under applicable law.
Pending qualified candidates with criminal histories will be considered in compliance with relevant legal requirements.

If you are a qualified individual with a disability or a disabled veteran and require support, you may request reasonable accommodations. Submit your request to Ac

$70,000 - $85,000