System Administrator

Job Description

5 years or more information technology engineering, design, and support.

Strong mastery of Windows, Mac desktop and server OS variants.

Strong proficiency with firewalls from, but not limited to, Fortinet, Sonic Wall & Watch Guard.

Proficiency with networking equipment

Very proficient with popular business grade NAS/SAN and storage technologies, such as Synology, QNAP, TrueNAS, Dell.

Proficient with backup applications such as Veeam and Acronis.

Strong mastery of networking technologies and concepts. Including switching, routing, WiFi, VLANs, VPNs.

Very proficient with email and web technologies like Office 365, Google Workspace, SMTP, POP3, IMAP, domains, DNS, DKIM.

Proficiency in cloud hosting technologies by, but not limited to, AWS and MS Azure.

Proficiency with RMM tools such as Jump Cloud, Atera, and Ninja RMM.

Proficiency with scripting languages like Power Shell and Python.

Proficient in IT security concepts and implementation.

Proficient in setting up and managing popular security software from, but not limited to, Huntress, Sophos, Microsoft Defender, and Symantec.

Strong knowledge of virtualization technologies, such as VMWare ESXi, Proxmox, XCP-NG, and Hyper-V.

Familiarity with niche accounting, medical, and engineering software a plus.

Must be able to independently problem solve under stressful situations.

Must be highly organized and detail-oriented.

Must be able to manage and coordinate IT projects from start to finish.

Must be willing to self educate on new and emerging technologies in the IT field.

Strong interpersonal skills.

Excellent verbal and written communication skills.

Must be comfortable interacting with staff and customers at all levels.

Must be willing to learn and understand the customer’s business and business related IT needs and requirements. Including niche professional software.

Work independently but in a team atmosphere & enjoy daily technical challenges.

You will work directly with business owners and executives.

Must be professional, courteous, and service-oriented.

Punctual, dependable, and reliable.

Effective in a very fast-paced, dynamic and challenging environment.

Proficient with the design and deployment of scalable, secure, and high-performing IT systems and networks.

Strong knowledge of Microsoft Office applications.

Ability to follow and enforce our standard set of support policies.

Possess a valid California driver’s license& have reliable transportation.

Our employees visit various clients, on a daily basis throughout our service area. Viable transportation is a must. We do reimburse mileage according to the California standard rates and we also provide a company car for business hour use.

Install, configure, and maintain server and desktop operating systems, physical and virtual servers, network equipment, and software applications.

Monitor and optimize the performance of IT systems to ensure uptime and reliability.

Perform regular updates, patches, and upgrades to maintain security and compliance using GPOs, RMM, and scripts.

Implement and manage virtualization platforms, cloud infrastructure, and on-premise hardware.

Configure and manage Active Directory, DNS, DHCP, and Group Policies.

Work with various vendors and contractors to implement the projects.

Migrate emails from one email solution or provider to another.

Monitor network and server health, addressing issues proactively.

Maintain and regularly test backup and disaster recovery systems.

Diagnose and resolve hardware, software, and network issues.

Provide Level 2/3 technical support for end-users and internal teams.

The ability to work under pressure and interface with senior management will be key to this role.

Documenting all relevant…