Director, Service Line; CVI; Ambulatory Administration Exempt); Non

The Service Line Director (CVI) is responsible for the strategic, operational, and financial oversight of a service line across Keck Medicine of USC, and community practices. This role provides leadership for operational budgets, program planning, and the effective allocation of human and material resources. The Service Line Director ensures the development, implementation, and consistent application of patient care standards across the service line, maintaining compliance with policies, procedures, and professional practice standards while delivering efficient, high-quality, and cost‑effective care.

Using data and performance metrics, the Service Line Director drives access, growth, cost management, and operational efficiency, and leads process improvement initiatives, system implementations, and facility projects aligned with Keck Medicine of USC's goals. Key responsibilities include supporting practice growth and new service opportunities and ensuring sound financial stewardship. The Service Line Director mentors and supports managers and directors, effectively delegates responsibilities, and fosters a collaborative, high-performing leadership culture.

As an active member of the leadership team, the Service Line Director communicates regularly with senior leadership, department administrators, division chiefs, and Department Chairs to ensure alignment, transparency, and shared accountability for service line performance. The Service Line Director provides strategic, clinical, and operational leadership for the health system's cardiovascular services, ensuring integrated, high-quality care across inpatient, outpatient, surgical, procedural, and ancillary settings.

This role drives service line growth, access, and performance through data-driven decision-making, financial stewardship, and standardization of care models, while advancing quality, safety, patient experience, and outcomes. The leader partners closely with physician leadership to align clinical strategy, research, education, and innovation with system priorities, and oversees program development, resource allocation, and operational efficiency across multiple sites of care. As a key member of the health system leadership team, the Service Line Director fosters collaboration, advances new service offerings and technologies, strengthens referral networks, and positions the organization as a destination center for comprehensive cardiovascular health care.

• Operations, Growth and Management
  * Provide operational leadership for ambulatory practices, supporting shared governance and ensuring high-quality, coordinated, and patient-centered care delivery.
  * Partner with executive, clinical, and physician leadership to align care models, policies, and procedures with organizational standards and regulatory requirements.
  * Oversee access and clinic operations, including scheduling, staffing models, room utilization, and patient flow, to optimize provider productivity and patient experience.
  * Coordinate nursing services and staffing plans, including contingency planning, to ensure safe, efficient, and compliant clinic operations.
  * Monitor and manage space, equipment, and resource utilization; collaborate with Facilities and Clinical Engineering to ensure operational readiness.
  * Support practice growth through space planning, facility expansion, acquisitions, and integration initiatives, including participation in due diligence and transition planning.
  * Maintain effective communication and serve as a liaison between ambulatory services, department leadership, and medical group partners to ensure alignment and continuity of care.
• Financial
  * Lead development and ongoing management of annual operating budgets,…