Bilingual BOH Specialist
Job in
Glendale, Los Angeles County, California, 91222, USA
Listed on 2026-01-06
Listing for:
2020 Companies LLC
Part Time
position Listed on 2026-01-06
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Glendale, CAtime type:
Part time posted on:
Posted Todayjob requisition :
REQ 097039
** Job Type:
** Regular
*
* Work Location:
** Samsung Experience Store 8001 - Glendale, CA 91210
** Overview:
**** Samsung and 2020 Companies are looking for passionate, Bilingual part-time Back of House Specialists to join the team!
**** Step into our dynamic product theater—an interactive space where customers experience the best of Samsung’s cutting-edge products and services.
** As a
** Back of House Specialist**, you are the organizational backbone of the store.
Your role is essential in creating a seamless and energized environment by ensuring the team has the tools, inventory, and resources they need to deliver an exceptional customer experience.
With a sharp eye for detail and a commitment to operational excellence, you treat every task with care and precision. From maintaining accurate, well-organized inventory to sharing key operational insights with store leadership, you help build trust and ensure everything runs smoothly behind the scenes so the team can shine out front.
** Pay:** $20.00 per hour
*
* Schedule:
** Retail schedule with part-time hours; includes evenings and weekends
*
* Work Location:
** Samsung Experience Store in Glendale, CA
** Our Benefits
*** Competitive pay, Paid weekly
* Daily team-based incentive potential
* On-demand pay options through Daily Pay
* Opportunities for advancement
* Exciting work environment to showcase your customer service skills
* Share and learn with ongoing training and development
* Consistent schedule to enable a work/life balance or career
** At 2020 Companies**, we empower individuals to shape the future of technology. As a trusted partner to the world’s leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.
*
* Job Description:
*** Be the inventory control guru! Oversee all back-of-house operations, including inventory management, merchandising, and floor resets.
* Drive operational KPIs, ensuring key performance measurements for sales, service, and operational excellence are met.
* Proactively and courteously assist with customer issues, providing basic device troubleshooting and service ticket facilitation.
* Enhance the customer experience by assisting with their journey throughout the store.
* Maintain inventory accuracy by identifying and correcting stock variances, and provide store leadership with regular inventory performance updates.
* Use your expertise to maintain our presentation standards, ensuring clean audits and a flawless visual display.
* Maintain a high-energy, professional attitude at all times, fostering a positive team environment.
* Accurately track and communicate all inventory and operational activities to Retail Operations.
* Maintain knowledge of current promotions, trends, merchandise features, and store inventory.
* Embrace training others to stay current on Samsung technology.
* Conduct basic device troubleshooting and testing, ensuring all devices on display are fully functional.
** Qualifications**
* ** Inventory Control:
** 2-4 years of experience in inventory control at a leader or specialist level with a proven track record.
* ** Data Analysis:
** Strong proficiency in Excel with the ability to analyze data, create reports, and develop action plans for operational efficiency.
* ** Operational Excellence:
** Strong stockroom expertise to prevent inventory loss and ensure all stockroom organizational and safety standards are maintained.
* ** Communication:
** Strong communication skills and the ability to articulate results and insights to store leadership.
* ** Adaptability:
** Flexible and adaptable with a keen eye for detail, and the ability to quickly pivot due to rapidly changing needs of the back of house.
* ** Integrity:
** A strong commitment to integrity due to the management of high-value inventory.
* ** Team Player:
** A proven track record of success through collaboration and a positive attitude.
* Must be able to work retail hours, including evenings, weekends, and holidays.
** What…
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