ECommerce Merchandising Manager

About the job ECommerce Merchandising Manager

The E-Commerce Merchandising Manager supports the Direct-to-Consumer team by taking responsibility for the operation and optimization of the shopping experience and resulting sales growth. The E-Commerce Merchandising Manager will work cross-functionally with other teams to develop and execute key merchandising initiatives, strategies, and business priorities.

• Own the development of site merchandising strategies and their day-to-day execution.
• Identify and execute upon opportunities for optimization of site search, product data, product sorting, filters/facets, product recommendations, up-sells/cross-sells, product taxonomy, and content strategies.
• Establish an SEO strategy to increase organic search traffic and work with cross-functional partners to execute.
• Utilize data-driven analysis, establish KPIs and collaborate with cross-functional partners to inform decision-making processes and performance reporting.
• Work closely with the E-Commerce team on ensuring the successful coordination and launch of new and refreshed products.
• Manage the merchandising calendar to accurately schedule website content and organize support for digital marketing efforts.
• Monitor product category performance to identify areas with opportunity for growth.
• Prioritize implementing strategies and projects to maximize business performance and accelerate sales growth on the site
• Work with the Digital Marketing team to improve the customers’ shopping and post-purchase experience on the site.
• Track changes in product assortment and ensure changes are reflected during site preparations.
• Perform quality assurance to ensure accuracy of product data and promotional content on a daily basis, as well as taking responsibility for correcting and facilitating any fixes.
• Proactively escalates any website issues and assist in logging/scoping out JIRA tickets.
• Stay up-to-date with best practices, solutions and strategies for web merchandising, ecommerce operations, and SEO.
• Provide administrative support for the E-Commerce team as needed.

• BA or BS degree in Marketing, Business or related field
• Minimum 3 years’ experience
• Good product sensibility and ability to merchandise sites in a visually appealing way
• Demonstrates strong logical, quantitative analysis and problem-solving skills
• Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines
• Knowledge of HTML/CSS, Photoshop and other design or web development tools is beneficial
• Must have strong Excel skills (vlookups, nested IF functions, Pivot Tables, data wrangling)
• Experience with Magento 2 is beneficial
• Team-oriented with ability to collaborate with partners across functions and levels
• Outstanding attention to detail and accuracy required; a thirst for learning and success