Surveillance Operations Monitor Field Training Officer

Join the Trojan Family: USC Department of Public Safety (DPS)

Title: Surveillance Operations Field Training Officer

About the Department

Team: DPS, one of the largest campus public safety departments in the United States and employs over 300 full time personnel.

What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed.

Learn more
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Visit our DPS Website to explore our mission in depth.

Provide comprehensive training, oversight and mentorship to surveillance operations monitors. Design, coordinate and execute orientation programs and trainings with new staff members. Assist with in-service training for existing surveillance staff. Provide trainees with coaching, direction and guidance related to skills, knowledge and judgment required to perform daily operational activities during training period. Perform Surveillance Operations Monitor functions in assigned capacity, supporting the general safety of the university community.

Collaborate with others to develop, coordinate, and facilitate surveillance training programs. Provide assessments and feedback regarding trainee performance.

• Designs, coordinates and conducts training programs for new Surveillance Operations staff members, and updates training needs for current staff. Provides coaching, direction and guidance to trainees. Demonstrates professional standards of conduct. Assists trainees with establishing job-related learning goals. Evaluates trainee performance based on field behavior. Advises and communicates with trainee's supervisors regarding issues, as needed. Reviews trainee readiness at the conclusion of the training period.
• Performs Surveillance Observation Monitor functions as assigned, supporting the general safety of the university community. Assists relevant law enforcement agencies in investigating criminal or suspicious activity, ensuring the appropriate use of security systems throughout investigation. Liaises with other university departments and students as required.
• Implements practical and innovative methods of instruction. Assists in the development, coordination, and facilitation of in-service training for current staff. Develops and updates training programs, as needed. Maintains professional currency
• Coordinates operational activities. Documents training progress (e.g., tracking training competencies for auditing purposes). Assesses effectiveness of training program. Prepares reports for supervisory staff reviews, as required.
• Observes, evaluates, and documents any training-related issues, performance deficiencies and work performance as specified in training materials. Ensures compliance with all applicable laws, policies, and safety standards. Ensures senior management and staff are informed in a timely manner of any legal, regulatory, and technology changes/updates which may affect operations.
• Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the USC Code of Ethics.

• High School or equivalent, combined experience/education as substitute for minimum education.
• At least 2 years of related work experience.
• At least 1 year as a USC Surveillance Operations Monitor.
• Valid CA Driver's License required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the…