Teller - Glendora

About Banc of California

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly‑owned banking subsidiary, Banc of California. The bank is a premier relationship‑based business bank focused on providing banking and treasury management services to small, middle‑market, and venture‑backed businesses, offering a broad range of loan and deposit products and full‑service branches throughout California and Denver, Colorado, as well as payment processing solutions through Banc Edge.

We are committed to local communities by supporting financial literacy, job training, small business support, affordable housing, and more. At Banc of California, our success is driven by our people and a culture of empowerment, progressive thinking, and entrepreneurial spirit. Our core values—Entrepreneurialism, Operational Excellence, and Superior Analytics—empower us to create a dynamic and inclusive workplace.

As a Teller, you will be the customer’s first point of contact with the bank, providing retail banking products and services while ensuring all transactions comply with company policies, U.S. state and federal laws, and regulations.

• Assist customer inquiries and requests regarding current accounts.
• Provide a full scope of branch customer experience services—making deposits and withdrawals, cashing checks, performing transfers, issuing bank checks, cashing savings bonds, and handling any other customer transactions as needed.
• Process all types of new account transactions and cross‑sell the bank’s products and services while striving to meet or exceed branch goals.
• Respond to customer inquiries, resolve issues, and recognize cross‑sell opportunities.
• Educate customers on alternative channels that offer service convenience.
• Perform daily check scanning, vault settlement, ATM settlement, night drop deposits, and assist with opening/closing branch procedures as necessary.
• Multitask across multifaceted job roles to address all service or transaction needs, including cash transactions and opening basic accounts.
• Research and resolve cash differences.
• Coordinate with the Branch Manager regarding responses for independent third‑party and regulatory audits, ensuring any deficiencies are corrected.
• Maintain comprehensive knowledge of all bank products and services.
• Show respect, keep commitments, inspire trust, work ethically and with integrity, uphold organizational values, and take responsibility for own actions.
• Demonstrate knowledge of and adherence to EEO policy, showing respect and sensitivity for cultural differences and promoting a harassment‑free environment.
• Follow policies and procedures, complete tasks correctly and on time, and support company goals and values.
• Perform duties safely, without endangering health or safety, and report potentially unsafe conditions in accordance with OSHA regulations.
• Perform other duties and projects as assigned.

• High School Diploma or equivalent required; relevant work experience in Bank Secrecy Act compliance and general banking skills preferred.
• Bachelor’s degree preferred.
• 3+ years of retail banking experience in the financial services industry.
• Intermediate math skills (calculate interest, percentages, balance accounts, etc.).
• Excellent knowledge of bank deposits, lending products, credit products, and services to open accounts.
• Relationship building, collaboration, teamwork.
• Intermediate experience, knowledge, and training in all operational activities and terminology.
• Exceptional oral, written, and interpersonal communication skills.
• Professional and helpful attitude with the ability to interact positively with customers and co‑workers.
• Ability to identify customer needs and implement effective solutions in a rapidly changing environment.
• Accurate work with close attention to detail.
• Ability to maintain the confidentiality of sensitive information.
• Flexibility to adapt to changes in the work environment.
• Ability to work with general supervision while performing duties.
• Ability to communicate clearly over the telephone.

• Financial Security: 401(k) plan with company match and…