Landscape Operations Manager

• Status: Full Time / Non-Exempt
• Reporting Relationships: Manager of Landscape Division

Become an employee-owner at the #1 Independent Garden Center in the U.S. Armstrong Garden Centers, an Employee-Owned Company serving Southern California gardeners for over 130 years and searching for an Operations Manager for the Landscape Design division.

This position requires a dynamic and motivated leader with exceptional customer service and critical thinking skills. The operations manager will lead a team of procurement specialists and designers, collaborating with installation teams to provide a seamless experience for the client.

This position requires the ability to manage multiple cross‑functional projects while maintaining the general requirements of the position in a time‑sensitive environment.

If you're ready to jump in and feel that your Operations & Landscape Design experience would be a great fit for this position - let us hear from you.

This position requires a dynamic and motivated leader with exceptional customer service and critical thinking skills. The operations manager will lead a team of procurement specialists and designers, collaborating with installation teams to provide a seamless experience for the client.

This position requires the ability to manage multiple cross‑functional projects while maintaining the general requirements of the position in a time‑sensitive environment.

• Ensure customer service is the top priority by monitoring open requisitions and communication within the department.
• Oversee the Procurement team to ensure all products arrive and are delivered to the job site on time.
• Ensure company installation standards are adhered to and conduct job site visits to validate planting protocols.
• Work with the schedulers to ensure all jobs are installed promptly to meet the customer's expectations.
• Help select and hire New Landscape Contractors to partner with Armstrong Garden Centers.
• Follow up on repair work.
• Assist the Landscape Division Manager in the budgeting process.
• Work with insurance brokers to monitor landscape contractors to ensure they carry the correct insurance coverage.

• Previous Landscape Design experience - 3-5 years (preferred)
• Previous experience with Landscape Installation companies and strong horticultural knowledge
• Proficiency in MS Office applications (Excel, Outlook, Word, etc.) (required)
• Communication: strong written and verbal communication (required)
• Soft Skills:
  
  Strong organizational skills, ability to multitask in a challenging environment, and strong attention to detail. (required)
• Bachelor's Degree or associate's degree in Horticulture (preferred)
• Clear driving record (required)

Salary Range: $71,000-$80,000

We have great benefits! (Benefits available to full‑time associates)

• Major medical, dental, vision and other group benefits.
• Paid holidays and paid vacation.
• Participate in the Employee Stock Ownership Plan (ESOP).
• Participate in Company 401k
• 30% Employee Discount.

• Lifting, carrying, and/or pushing of supplies and materials up to 50 pounds
• Prolonged periods of sitting at a desk and working on a computer