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Dealer Services Advisor — Customer Coach

Job in Glenrothes, Fife, KY7, Scotland, UK
Listing for: VELUX Group
Full Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Dealer Services Advisor — Trusted Customer Coach

VELUX Group is looking for a Customer Service Advisor for their Dealer Services team in Glenrothes, Scotland. This hybrid role involves managing customer inquiries while providing valuable support and insights to our dealer partners across Great Britain and Ireland.

As the first point of contact, you'll ensure fast, accurate advice and a seamless experience for customers. Ideal candidates are excellent communicators with strong problem-solving skills and a passion for helping customers succeed.

Join VELUX to be part of a culture built on trust, respect, and customer focus.

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